You can earn reward points with each order placed. For every Singapore dollar (SGD) spent, you will receive 1 reward point.

No, you can earn reward points with any purchase; there is no minimum amount required.

To redeem your reward points, simply log in to your account. Click on the rewards panel located on the right, and select 'Ways to Redeem'. Once you click to redeem, you'll receive a unique coupon code that you can use at checkout.

Rewards points can only be earned on the total amount paid for your purchases and cannot be applied to sale items. There is no minimum purchase amount for the reward to be used. Reward coupons cannot be used in conjunction of any other promotions/discounts.

Yes, reward points will expire 1 year from the date they were earned.

Once your reward points expire, they will be forfeited.

If you haven't received your reward points, please don’t hesitate to reach out to us at enquiries@oonaactive.com. Our team is here to assist you and ensure you receive the support you need!